Returns are accepted within 14days of date of purchase.
Items must be unused and in original packaging for return to be processed.
Steps to follow to process a return:
Contact us via telephone 073 504 3049 or email email@example.com.
Courier collection will be arranged and if you changed your mind return cost of courier will be sent.
Item will sent back by customer.
Returned item will be inspected and a refund minus courier cost will be refunded.
If an item is delivered in a damaged form and customer requests a refund, a picture will be requested to inspect. On inspection if its deemed the items is damaged and a refund will need to be processed, a request of customers banking details will be requested so an EFT refund can be processed. An option for store credit will also be offered and should the customer accept, a coupon code for the same amount will be sent through. A refund via EFT or Coupon code will be processed in 3-4 Days.
If an item is missing please contact us via telephone 073 504 3049 or email firstname.lastname@example.org and we will arrange for courier for a EFT refund for the equivalent amount.